CLIENT SERVICES/SALES MANAGER NEED AT DATA FLEX NIGERIA

DataFlex Nigeria Limited in Lagos

Salary Range ₦80,000.00 to ₦120,000.00 per Month
Industry ICT / Telecommunications
Specialization Customer Service
Minimum Qualification HND
Minimum Experience 1 Year(s)
Application Deadline 2011-10-03

Job Description

Dataflex Nigeria Limited is a first generation Information Technology company in Nigeria dedicated to providing network based enterprise wide information and communication products and services as well as offering power protection system solutions. We are currently seeking to fill the following position:

Job Title: Client Services/Sales Manager

Reports to: Client Service Support Manager

Department: Support

Location: Lagos

Responsibilities

• Build and maintain relationships with Dataflex's clients and managing their accounts.
• Ensure that client needs are met in a way that improves customer satisfaction and increases profitability for Dataflex.
• Interact with various departments, providing input that is used to create sales proposals, improve products and streamline business operations.
• Responding to client inquiries and account documentation, account balances, account activity, statement information, securities transfers, security information, general product and/or service information
• Research and initiate corrections to transaction and/or account errors.
• Maintaining existing accounts through excellent client service, creating and maintaining client files, obtaining required documentation
• Create a database of information so as to give clients accurate update on their jobs and to be able to effectively monitor the repair efforts at the workshops.

Academic/Educational Requirements

• B.Sc. or HND degree in any social science related course

Required Skills/Experience:

• Must be female, young, single, articulate, emotionally intelligent, tolerant, handle pressure, multitasking good looking, well mannered, can work very well under whatever level of pressure.
• Must be computer literate, good use of Microsoft office (word excel power point etc)
• Must have previous experience in selling (especially selling support services)

Working Conditions

• Good team on ground
• Free lunch (fully subsidized)
• Functional staff buses
• 15 working days holiday with 15% of ABS as leave allowance
• 15% employer’s contribution to Pension
• Group Life Insurance
• Workmen’s Compensation Policy
• Annual Appraisal
• Periodic Reward for excellence